Auto top-up is no longer available – why?

You need to place an order with us using your credit card before you have the option to auto top-up. To be eligible for auto top-up you must first verify the payments associated with the card you wish to use. Please check if you have placed an order which needs verifying. If you had auto top-up option enabled and you disabled it you need to verify your card details before it can be reactivated.