I have placed an order, no credit is showing on my account!

Please check to see if you have recieved an email from us.

This could be because of one of the following reasons.

Your order has been declined, the email sent to you will give you the reason why.

Your order needs verifying, our email sent to you will explain the verification process.

You have 3 days to enter the split payment details showing from your bank statement into the link on your dashboard to relese credit to your account (please contact your bank for this information if you do not have on-line banking or a recent statement) Enter the split amount into your dashboard (see the verify your account link on the top of your dashboard) to release your order. If you do not have one of these emails (please check spam/junk folder)

If it is your first order with Localphone, it will take longer to go through security checks